I am using Paperport 12 SE that I got with my Brother printer some 3 years ago or so. Has anyone had this problem and solved it?
Now, my workarounds are to either scan small numbers of pages at a time, then add more, or I can use the PaperStream Capture program, selecting the output to be in a folder in the PaperPort folders, and then move it the file where I want for it to be. Unable to communicate with the scanning device. In case the scanner is turned off, turn the power back on and then try again. Note that some scanners may turn off automatically. Make sure the power is on, the cable is firmly connected, and the scanner is not used by another application. Make sure that the power is on and the cable is firmly connected. I ran the scanner in PP14.5 like before and it flew through the stack at about 1 page per second double-sided, but at about 40-60 pages, I receive an error message from PP while it is processing the data:Īn anomaly has occurred during communication.
Once Fujitsu had me run a patch, the 7160 was FLYING through 2-sided scans using their PaperStream Capture software/drivers. I did not realize it but the 7160 scanner (uses USB3.0) had been functioning with the TWAIN drivers for the previous model (6130Z, USB2.0).
OH: Also read something along lines that "certain security settings may automatically impose Windows XP Compatibility," but with no mention as to WHICH Security settings, OR what to do about it.Īny suggestions would be greatly appreciated! see Technote 6629"Īlas, PP is NOT running in Win XP mode - although did try manually setting it to XP Mode (& then Win 7 mode), in hopes that Setting Compatibility and then Reversing it would "Fix" the issue.Īlong the way, have tried "Repair", Run as Admin, Changing DEP settings, running the Win 8 Compatibility Test.įWIW, systems says it is running PaperPort File Version 5.1029, as Product Version 14.5. Upon attempting to start PP, now getting Error Msg "PaperPort appears to be running Windows XP Compatibility. Tried several remedies, none worked, so finally Uninstalled PP, rebooted, and Reinstalled. Initial PP install produced "PaperPort has stopped working" error msg.
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